How to Upgrade Your Clients

upgrade to the next level

A lot of people approach me because they want better clients than the ones they’re getting normally. Typically that means bigger clients, higher-paying projects. Or nicer clients, who treat you well. Clients that are totally aligned with the work you love to do. Guess what — this is totally doable! I’ve helped hundreds of small …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.

5 Ways to Raise Prices without Losing Clients

Recently the owner of a successful design firm approached me for help raising their rates. They hadn’t raised their rates in years, and she knew their fees were quite low compared to many of their competitors. But she was very nervous. She couldn’t afford to alienate her existing clients, and she was wary of scaring …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.

4 Ways to Handle Price-Obsessed Prospects

Price-Obsessed Clients

“Oh, that’s expensive.” I used to hate hearing this. Everything would be going great with a potential client. I would explain how I can help them, and they would nod their head enthusiastically. Then I would tell them the price and everything would grind to a screeching halt. “Oh, that’s expensive,” they’d say, shaking their …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.

How to Turn an Ending Project into New Business

When a client engagement ends, it’s often bittersweet. It’s great to have another happy customer appreciating your work. But it’s also sad, because the revenue ends. Most business owners don’t realize there are ways to turn this sad event into new business.

Receive free Bite Size Business Tips from Evan every month: click here.

Land Bigger Projects by Offering Options

Recently, a marketing firm hired me to help them sell bigger projects.  I suggested that they beef up their proposals and pitch bigger projects to their prospects.  “We can’t do that,” my client explained, “because we’re already too expensive for many prospects, and losing that business.”  In my years working with small businesses, I’ve found …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.

How to Handle Requests for Freebies

There was a moment after I started my business when I realized that lots of people were hitting me up for advice.  Not only were clients eager to learn as much from me as possible, but old friends and new contacts were asking to “pick my brain.”  At first, it was very flattering.  But quickly …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.

How to Get Clients to Behave (and Still Love You)

You love your clients…most of the time.  Sometimes they are really aggravating!  They can be late, uncooperative, or unresponsive.  They can be overly demanding (like when they ask for the moon and budget for marbles).  I want to share strategies to keep your clients in line, so you both end up thrilled with the results. …

Read more

Receive free Bite Size Business Tips from Evan every month: click here.