A successful freelance designer recently approached me to say how overwhelmed she was. Seemingly overnight she had swung from desperately searching for clients to being swamped with project work. She needed help fast, but…
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Recently a client told me how much time she’s been spending on certain administrative tasks. When I asked why her assistant isn’t doing these for her, she threw up her hands. “She just messes it up, and then it takes me longer to fix it.”
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One of my clients recently explained to me that her team was often behind on important deadlines. As a result, her office was engaged in a constant struggle to catch up. This was very stressful for my client (let’s call her Ellen), and it was tiring for her employees and her outside contractors. In …
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We spend a lot of time and energy trying to create consensus…with customers, employees, partners, etc. But consensus does not always create the best decisions. In fact, sometimes it results in big mistakes. The most successful managers actively seek out dissent. They realize that people often withhold unpopular viewpoints, and that decisions will be better …
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In a small business, everyone needs to be pulling much more than his or her own weight. But it’s often hard to know if someone’s the right person for the job. Nobody’s 100% perfect, but is this person good enough? Would it be worth the hassle of finding someone else? Whether you’re hiring a new …
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You know that having top talent is critical to your business success (not to mention to reducing your stress level!). Here are simple ways to find better people with less effort–starting with the Job Posting. The biggest mistake people make is thinking only about what they need to find, and forgetting to think about what …
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Successful delegation is critical to maintaining your sanity as a business owner. Whether you’re working with a vendor, a personal assistant, or a 500-person staff, you have got to depend on others to get stuff done for you. The biggest challenge for most of us is satisfying our inner Control Freak. If you use a …
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